FAQ
This update is recommended for all QSC K.2 Series active loudspeakers that use a firmware version prior to 1.2.0.x. The firmware contains important updates...
Fri, Feb 7, 2020 at 12:47 PM
The 510i integrated core processor has a large input/output capacity. This article clears up how that works. When utilizing QLAN and AES67 digital I/O ov...
Fri, Mar 20, 2020 at 1:43 PM
Purpose Some Android devices that use Android OS v9 or v10 have experienced an issue when launching MP Manage 1.2 after an update. The MP Manage App will ...
Mon, Jun 22, 2020 at 11:11 AM
The attached document is a guide on how to configure Q-SYS Softphones with Cisco Unified Call Manager (CUCM). This style of setup can be used when the Adva...
Fri, Jul 24, 2020 at 11:11 AM
To increase the security and integrity of the Q-SYS Ecosystem, Q-SYS 9.1.0 implements cryptographic code signing for Q-SYS Core processor firmware images to...
Thu, Jun 10, 2021 at 3:49 PM
This article was written for a legacy version of the plugin. Updated instructions for v3.1 are available on this article. QSC updated the Automatic Came...
Tue, Jun 4, 2024 at 2:21 PM
Mitel 3300 configuration *There will need to be an available “IP User” license on the Mitel 3300 for every SIP extension (q-sys softphone). SIP Station...
Thu, Nov 17, 2022 at 9:17 AM
AES67 is a protocol for transmitting audio over a computer network. Unlike its contemporaries (Q-Lan, Dante, etc), AES67 is an open standard and is thus imp...
Thu, Aug 22, 2024 at 1:42 PM
Channel Groups are an extremely powerful feature of Q-Sys. Despite being labelled as a "BETA" component, they work entirely as expected (we will c...
Thu, Aug 22, 2024 at 4:48 PM
We have experienced an issue when setting up an ACPR system with Sennheiser's TCC2. After an indeterminate amount of time, the reported coordinates will...
Tue, Aug 27, 2024 at 1:18 PM