USB 3.0 cables are required to reach 720p and 1080p resolutions with the TSC-70-G3 and TSC-101-G3.

USB 2.0 cables will be limited to 540p.

 

Finding a USB-C cable that will fit inside the TSC-710t-G3 tabletop accessory and also support USB 3.0 is challenging.

We have tested a few cables and have found that the following cables fit and support USB 3.0.

UGREEN USB-C to USB-A 3ft (Amazon.ca)

UGREEN USB-C to USB-A 6ft (Amazon.ca)

 

To maximize compatibility, we suggest using one of those two cables and adding a USB-A to USB C adapter as pictured below.

It will allow users to connect either USB-C or USB-A to their device.

UGREEN USB-A to USB-C adapter (Amazon.ca)


You can also attach the USB-A to USB-C adapter to the cable to prevent it from being taken away.

TetherTies Cable Tethers - TetherTies (tetherties.com)




Are there any other cables that will fit inside the TSC-710t-G3 tabletop accessory?

Possibly if the cable bends easily and the USB-C connector and strain relief are less than 24mm long.


Installing spacers underneath the magnetic plate

Alternatively or in addition to using the cables recommended in this article, you can add M3 spacers to the pedestal stand. Doing so will increase the size of the space inside the tabletop accessory.

1. Unscrew the magnetic plate inside the tablestop stand

2. Install 1 spacer at each corner (4 in total)

3. Re-install the magnetic plate over the spacers using the original screws

We found these spacers work well: uxcell 50 Pieces M3 9+4mm Hex Standoff Spacer Male to Female Thread Brass Spacer Standoff Hexagonal Spacers Standoffs Screws Nuts for PC PCB Motherboard : Amazon.ca: Tools & Home Improvement 


You can find more information about this topic in the Q-SYS help files

USB Video Bridge (qsc.com)

TSC-70-G3 (qsc.com) 

TSC-101-G3 (qsc.com)